Return Policy


Please note the following terms that apply to all sales via the website:


2. The colors on proofs can vary from screen to screen (phone, computer, tablet, etc.) due to resolution, etc. Proofs are meant to give an idea of what the transfer will look completed, and we try to match the requested colors as closely as possible.   Color charts are provided on our website for your reference. 

3. All custom transfers have a nonrefundable $15 artwork & digitizing fee.  Creating a transfer from your artwork or logo will require modification and a template file sized to the dimensions you require.  This takes time and professional graphic skills.  Once completed we will modify the design twice with no additional fee.  If you decide not to go forward with an order, the fee is nonrefundable.

4. On request we can press transfers on shirts that you, the customer, provide. But we are not liable for the garments you provided if mistakes are made during pressing.  If you provide garments and a pressing mistake occurs, we will take responsibility for the transfer, but the responsibility of replacing the garment is on you, the customer. Please understand this is the risk of providing your own garments for us to press.

5. All specifications for designs are the customer's responsibility to communicate. If sizes, fonts, etc. are not specified we may, at our option (a) decline the order; or (b) accept the order and apply the standard sizes and/or fonts required to produce the order.  Final approval of artwork will be done by you, the buyer.  Once approval is given in writing through email or messaging, the artwork is then digitized and the transfers completed, there are no refunds.


  1. Normal turnaround time for custom transfers is typically 12 – 14 business days. This starts after you approve the design and payment is made for your order. Orders will NOT be started until payment is received.

If you have a required delivery date, let us know before the order is placed.  We can determine if we can meet your time.  There are no delivery guarantees. 

  1. For transfers the customer is responsible for sending all artwork in a timely manner, properly sized and ready to digitize as sent. If graphic design work is required in order to create a transfer, additional charges will apply. (See #3 above.)

    8. Shipping is typically 2–3-day Priority Mail. If you need expedited delivery such as overnight, the additional fees will need to be paid at the time of shipping. We cannot guarantee delivery dates.  This is subject to the shipping carriers delays and interruptions.  Any claims regarding delayed shipping or interruption after your package leaves our store should be processed through the shipping carrier.

9. The risk of loss passes to the buyer when the goods are delivered to the shipping carrier such as USPS, UPS, DHL, FEDEX, etc.  All claims for loss or damage in shipment should be processed by you (the buyer) directly through the shipping carrier.